When you visit our website or interact with us on social media, we may collect personal information that can be used to identify you, such as your name, email address, phone number, and mailing address.
We may also collect non-personal information automatically as you navigate through our website. This information may include your IP address, browser type, operating system, referring URLs, and website usage information. We use this information to analyze trends, administer the website, track users’ movements, and gather demographic information for aggregate use. This data helps us improve our website and provide a better user experience.
We may use your personal information to:
- Respond to your inquiries and provide the information or services you request.
- Send you important updates and announcements regarding our services, including confirmations, invoices, technical notices, and security alerts.
- Administer promotions, surveys, or other site features.
- Personalize your experience on our website.
- Provide you with marketing materials, such as newsletters, offers, and updates related to our products and services, where permitted by applicable law and with your consent, if required.
- Enhance our business operations and improve customer service.
- Comply with legal obligations and enforce our rights.
Non-personal information collected automatically may be used for various purposes, including website analytics, market research, and improving our services.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. These service providers are authorized to use your personal information only as necessary to provide services to us.
We may also disclose your personal information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Our website may contain links to third-party websites. Please note that we have no control over the content, privacy policies, or practices of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 16, we will promptly delete that information from our records.
If you would like to review, correct, update, or delete any personal information we have collected through Facebook or our website, please contact us using the information provided in Section 8.
Smarter Energy Services Address
300 Cadman Plaza W., Brooklyn, NY 11201
We will respond to your inquiries and requests regarding your personal information within a reasonable timeframe.